Warranty Online Form

Sorry to hear that you have had a problem with one of the products we distribute in Australia. However, as you purchased a leading brand, rest assured that it comes with excellent back office and warranty support.
We offer a 25-year warranty period that starts from the purchase date stated on your receipt.

IF YOU WISH TO MAKE A WARRANTY CLAIM ON A PRODUCT PURCHASED THROUGH OUR WEBSITE, PLEASE DO THE FOLLOWING STEPS:*
1. Fill in the
Leatherman Tools Warranty Form

2. Please PRINT the form and include your faulty item and post them both back to us.

 

We do not need a purchase receipt to begin a warranty claim.


We suggest you register the package with Australia post for tracking purposes, as we can not be held responsible for items that do not arrive.

Our Warranty Department and Service shop is currently closed due to the current COVID19 restrictions in NSW. As we receive further information we will update our website. If you have a warranty period that expires within this time we will honour this accordingly.

* The warranty for Leatherman Tools in Australia is handled by Zen Imports Pty Ltd.